Making a product liability claim can be intimidating, especially when large organisations and insurance companies use legal jargon to confuse you. You have the right to expect that the products you use are not defective.
We fight for fair, and we’ll work to get you the best result possible. The enactment of the Consumer Protection Act has had far-reaching consequences for suppliers and consumers and has changed the face of the consumer goods and services industries.
We offer assistance and advice to suppliers in respect of regulatory compliance and mitigation of risk, assessment and adjudication of consumer complaints and the drafting of CPA compliant terms and conditions. We also assist consumers with the enforcement of consumer rights, lodgement of complaints with the National Consumer Commission and proceedings before the National Consumer Tribunal.